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| | Professional Development Program (PDP) - This series of intensive short classroom courses will help you update, expand and hone your professional skills. From line-level managers to senior executives, the PDP provides lifelong learning opportunities necessary to advance business and personal success.
 | | | | Financial Management
 | Accounting and Financial Management for Nonfinancial Managers | | 
| | Lead By: | Nilanjan Sen | | Duration: | January 5-7, 2009 | |  Understand financial management concepts and acquire analytical tools for making sound operating and investment decisions that create value for hotel and restaurant owners. Read More »

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| Food, Beverage and Restaurant Management
 | Supply Chain Management: Managing Processes and Building Relationships | | 
| | Lead By: | Alex Susskind | | Duration: | January 12-14, 2009 | |  Gain the knowledge and skills needed to build and maintain a seamless system to acquire, store, and disperse foodservice and related products. Read More »
|  | Menu Development: Ideation to Implementation | | 
| | Lead By: | Alex Susskind | | Duration: | January 15-17, 2009 | |  Gain insights to menu development - learn how to conduct feasibility studies, market analysis, understand pricing techniques, and post-launch analysis of menu performance. Read More »

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| General and Strategic Management
 | Strategic Hospitality Management | | 
| | Lead By: | Toh Thian Ser | | Duration: | January 5-7, 2009 | |  Learn to formulate and implement strategies for building competitive advantage and to generate superior value for customers. Read More »
|  | Data Analysis Tools and Modeling Principles for the Hospitality Professional | | 
| | Lead By: | Roy Alverez | | Duration: | January 12-14, 2009 | |  This is an intermediate to advanced course on the principles and practice of data analysis for the purpose of modeling future outcomes and objectives. Read More »
|  | Managing People: Essential Skills for Leadership | | 
| | Lead By: | J. Bruce Tracey | | Duration: | January 12-14, 2009 | |  Understand your managerial style and interpersonal skills and strengthen your ability to lead others. Read More »
|  | Negotiations in the Service Industry | | 
| | Lead By: | Tan Joo Seng | | Duration: | January 12-14, 2009 | |  Develop and test your cooperative problem solving, planning and tactical -negotiation skills. Read More »
|  | Competency - Based Behavioral Interviews: Beating the Employment Interview Game | | 
| | Lead By: | Klaus J. Templer | | Duration: | January 15-17, 2009 | |  Get hands-on experience of this highly effective method of competency-based behavioral selection interviews. Read More »
|  | Entrepreneurial Hospitality Management | | 
| | Lead By: | Toh Thian Ser | | Duration: | January 15-17, 2009 | |  Examine how hospitality entrepreneurs redefine business models, learn to apply a Blue Ocean tool to do so, and understand how to bootstrap the growth of your business units. Read More »
|  | Strategic Information Systems for Hospitality Professionals | | 
| | Lead By: | Roy Alvarez | | Duration: | January 15-17, 2009 | |  Understand concepts and information required in today's technical business environment to make strategic, cost effective decisions on information system investments. Read More »

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| Human-Resource Management
 | Managing Human Resources for Organizational Success: Strategic Human Resources Management & Metrics | | 
| | Lead By: | Sean A. Way | | Duration: | January 5-7, 2009 | |  Use principles such as the contingency approach, balanced score card, strategy maps and metrics, to manage human resources for organizational success. Read More »
|  | Advanced Human Resources Management: Strategies for Improving Competitiveness (Formerly Strategic Human-Resource Management) | | 
| | Lead By: | J. Bruce Tracey | | Duration: | January 8-10, 2009 | |  Understand how firms can manage human resources as a source of competitive advantage. Read More »
|  | Training Design and Delivery Skills for Managers | | 
| | Lead By: | Sean A. Way | | Duration: | January 8-10, 2009 | |  Develop a critical understanding of ways to use training and development as strategic tools that improve both the organization's effectiveness and bottom line. Read More »

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| Marketing
 | e-Commerce in Hospitality and Tourism | | 
| | Lead By: | Kanapaty Pelly Periasamy | | Duration: | January 5-7, 2009 | |  Learn how to integrate e-Commerce with your business to gain sustainable strategic value. Read More »
|  | Branding and the Effective Utilization of Integrated Marketing Communications (IMC) | | 
| | Lead By: | May O. Lwin | | Duration: | January 12-14, 2009 | |  Focus on value creation and the utilization of integrated marketing communications (IMC) for brands in the travel and hospitality industry. Read More »
|  | Strategic Marketing for Hotels and Restaurants | | 
| | Lead By: | Gerard D. Gonzales | | Duration: | January 15-17, 2009 | |  Understand key strategic-marketing concepts and principles and apply them to your business to develop innovative and profitable strategies. Read More »

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| Operations Management
 | Operations Management for the Hospitality Industry | | 
| | Lead By: | Gary M. Thompson | | Duration: | January 8-10, 2009 | |  Understand key concepts in operations management, and illustrate how these concepts can be used to improve profitability. Read More »
|  | The Dynamic Relationship between Demand, Product and Profit in Rooms Division Management | | 
| | Lead By: | Roy Alvarez | | Duration: | January 8-10, 2009 | |  This course presents a unique and engaging overview of profitability tactics for the hotel industry, with emphasis on product, rate and room inventory issues. Read More »
|  | Forecasting and its Applications in Hospitality Management | | 
| | Lead By: | Gary M. Thompson | | Duration: | January 12-14, 2009 | |  Develop a thorough understanding of staffing and scheduling decisions, using computer based tools, to efficiently match customer demands with workforce preferences. Read More »

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| Property-Asset Management and Real Estate
 | Fundamentals of the Hotel Investment and Financing Decision | | 
| | Lead By: | Jan deRoos | | Duration: | January 5-7, 2009 | |  Learn to structure and evaluate hotel investment and financing decisions to the mutual benefit of the developer/owner, the management company, and the lender. Read More »
|  | Hotel Asset Management | | 
| | Lead By: | Jan deRoos | | Duration: | January 8-10, 2009 | |  Understand the latest techniques in asset management and gain insights into current lodging-market and operational challenges. Read More »
|  | Hotel Planning and Design | | 
| | Lead By: | Richard H. Penner | | Duration: | January 12-14, 2009 | |  Gain insights into the particular challenges of hotel architecture and interior design, and the ability to critically evaluate preliminary design solutions. Read More »
|  | Advanced Hotel Investments | | 
| | Lead By: | Ko Wang | | Duration: | January 15-17, 2009 | |  The course focuses on international lodging capital markets, the investment decision, the financing decision, and risk analysis. Read More »
|  | Hotel Design Consultation | | 
| | Lead By: | Richard H. Penner | | Duration: | January 15-17, 2009 | |  Participants actively pursuing a new hospitality project or repositioning an existing asset will collaborate on a series of detailed design reviews of their projects. Read More »

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| Success Stories | 
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| | Kenneth Patterson | | Food and Beverage Manager Copthorne Hotel Commodore, New Zealand | | 
| | "The PDP offers excellent executive education - in an environment surrounded by industry leaders working together to solve industry challenges in a cohesive network. Thank you Cornell for bringing the PDP to Singapore." | | 
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| | Christian Michel | | Regional Vice President Development Wyndham Hotel Group International, Switzerland | | 
| | "The PDP course on Hotel Planning and Design was very useful for my day to day work. I highly recommend this course for hotel executives working in the development field. On top of the learning opportunity, the PDP is a fantastic networking platform." | | 
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| | Matthew Daines | | Director of Hotel Operations Planning - Asia Venetian Macau Ltd & Marina Bay Sands Pte Ltd | | 
| | "An engaging program which encourages and challenges attendees to adopt best practices and business processes from within, and outside, of the hospitality industry! The main takeaway strategic planning is a key ingredient in any business model to ensure any chance of success" | | 
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| | Clyde G. Min | | Vice President Asset Management, Asia Pacific Kingdom Hotel Investment | | 
| | "I have now completed three of the four required courses for my certification in Asset Management conveniently through the PDP at the Cornell-Nanyang Institute in Singapore. This is an excellent opportunity for professionals to upgrade skills or acquire new expertise which are in high demand! " | | 
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| About CNI-NTU | 
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| | Cornell-Nanyang institute of Hospitality Management Nanyang Technological University, Nanyang Business School, S3-B1A-35, Nanyang Avenue, Singapore 639798 | | 
| | (65) 6316 8798
| | (65) 6794 9796
| | cni-execed@ntu.edu.sg
| | www.cni.ntu.edu.sg
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| About Singapore | 
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| | Singapore is a vibrant city at the heart of Southeast Asia. Click here to discover its rich culture and active business environment! | | 
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